The constant influx of new advancements poses a tremendous operational challenge for any company making use of multiple technologies, equipment, and software. All of these elements are somehow connected and dependent on selective technical in and outputs to function correctly.

Think for a moment about the impact of a new surveillance camera system on all the other systems operating together within an estate. Functions like alarm notifications, strobe lighting activation, live feed recordings, functional test reports to name a few. A system like this will need to be carefully designed and installed to ensure a smooth integration with all the other systems and to ensure uninterrupted security services. This process will involve multiple manufactures, technicians, and other specialists to ensure the required end result.

If any of the other security components in this example undergoes significant upgrades it can potentially disrupt the entire system. This clearly needs to be a well-coordinated process to ensure all the other components continue to fulfil their roles. But what happens when the different technologies and solutions simply expand and advance at their own pace without any due consideration for the impact of those advances on the other systems? We will look at this issue a bit later on in this article.

For now, let’s start by differentiating between an upgrade and an update.

UPDATE VERSUS UPGRADE

We will use software, as example, to explain these two concepts, although upgrades can also be done on stand-alone equipment, machines, or integrated systems, just to be clear. A software update can be described as a number of small improvements and changes which software developers make to fix issues. An update requires the existing software to take effect and can be done by request or automatically in the background. We can compare software updates to typical maintenance tasks you would do on your vehicle such as to wash the windows, fill-up with gas, make sure the tyre pressure and engine oil levels are correct and so forth.

A software upgrade, on the other hand, is different in that it doesn’t build on your existing software version, but it replaces it entirely with a newer version. Upgrades contain improvements and changes to the new version, and it may include new features, better user options and a more interactive interface.

In the introduction we asked what could potentially go wrong if updates (used here as a generic term for both upgrade and updates) are not done correctly, put differently, why do we need to perform updates on our systems?

6 REASONS TO BE PATIENT AND HIT THE UPDATE NOW BUTTON

Updates can be a pain, especially when they require the even more infamous restart-now request! In an office it might give you enough time to grab a cup of coffee, but if you happen to be the estate manager these updates can take time and, if done wrong, disable perfectly working systems.

But here’s why you simply need to push through and let the updates run and takes their course:

• Updates offer protection against security threats such as malicious cyber-attacks and viruses.
• Updates provide protection against potential data breaches such as user data, performance data, user preferences and identity theft.
• Updates contain critical patches and fixes to remove any system vulnerabilities with applications, internet browsers or operating systems.
• Updates activate new software functions and features and results in improved software stability and leads to greater productivity.
• Updates ensure that all hardware and other software systems are integrated and working as a combined unit, our main example of the surveillance camera system being a case in point.

We all agree that updates are important and that they must happen as and when scheduled. But are there any downsides we should be wary about?

5 IMPORTANT THINGS TO VERIFY BEFORE A SOFTWARE UPDATE

We highly recommend updates and upgrades throughout this article, and if they are done correctly, you will work with more stable and improved systems as a result.

But how can we make sure our updates don’t render us helpless or even worse, expose us to unidentified threats? Here are a few suggestions.

• Always confirm the legitimacy of a software update. Here we don’t refer to the type of updates you would do on your mobile phone, we are referring to complete software updates involving numerous sub-systems.
• Make sure that there are no fundamental changes to the Terms and Conditions (such as privacy or personal data setting issues) as part of the update.
• Ask if the update makes any changes that might have financial ramifications such as increased subscription, call-out or maintenance fees?
• Will any of the current benefits, applications or functionalities change once the software update is completed?
• Check if there will be, or if the potential exists, for any hardware incompatibility or integration issues.

KNOW THEY SECURITY MANAGEMENT SYSTEM

It doesn’t matter how we look at commercial and residential estate safety and security, we always return to the important principle of understanding your security system and why you have it.

It is vital to stay on top of new improvements, updates and changes in the day-to-day technology operating in your estate. Anticipate that certain systems will advance faster than others and that you may find yourself exposed to security risks if updates are not controlled and coordinated.

One way to better manage the process is to make sure all updates are recorded, and that suppliers and service providers give you a pre-emptive warning when an update is due. It is also fair to request a breakdown of what the consequences of any software updates will entail and if it will affect any other areas of your security management system.

If updates are professionally managed you will unlock the full operating potential of the security management system and your security will operate optimally, if not, your outdated software will seriously compromise your security, or even worse render your security system completely powerless.Hold onto the old saying that a safe estate is a happy estate when it comes to the security of your property.

The post WHY OUTDATED SOFTWARE IS RENDERING YOUR ESTATE SECURITY POWERLESS appeared first on Devtron.

Property related crimes, which include burglary at non-residential premises, burglary at residential premises, theft of motor vehicle and motorcycle, theft out of or from motor vehicle and stock-theft, saw a combined reduction of 5.2%.

The reduction of property related crimes are attributed to more comprehensive home security measures, improved technology and real-time alarm notifications, visible policing in suburbs, and increased community involvement initiatives.

While this is a certainly reason for celebration, many lifestyle estates and gated communities still have a long way to go improve their security, access control and security measures.

Here are 5 useful tips which can be implemented to improve your estate security:

Perform Security System Tests and Audits

It is important to make sure all the different estate security features and systems are in a working condition. Make sure the appropriate alarms are activated in case of a breach and that the security personnel are aware of their responsibilities in such instances. Also make sure that panic buttons and armed response services react timeously. To compare and improve future tests, it is important to record all responses, reaction times, human and system errors and impractical procedures. Perform these tests and audits at least once a quarter.

Do Regular Site Inspections

Make sure to check the entire site and parameter fence, both internally and externally at least once a month, for any breakages, damage to parameter wires, faulty cameras, entrance gates, and security beams. The purposes of these inspections are to identify visible risks and problems and to correct or repair them timeously.

Use Reliable Guarding Companies

It is of critical importance that you award the monthly security and guarding contract, where applicable, to reputable and accredited security companies. As many of the security procedures and responses rely on competent and well trained security staff, it is vital that the service provider invests in the necessary accreditations and industry norms to ensure maximum competence to your estate.

Only Use Approved External Service Providers

In many gated communities and residential estates, residents often make use of a range of service providers for services and products such as internet installations, satellite TV, awnings and pergola’s to name but a few. It will be in the interest of the estate to make use of an approved list of service providers, or to clearly define the process for a new service provider, to become part of the approved list, to do work in the estate. These requirements or rules will ensure that only reputable external companies gain access to the estate. It is also good, to have on record, the personal details of the service provider in question, should any security incidents occur.

Residential Security Forum

It is very useful to have a regular forum, or meeting opportunity for residents, to discuss any security problems, issues relating to access control, specific unfortunate incidents, new crime statistics and information on active syndicates in your area, or simply to have a conversation with the operations team of the security guards, to ensure that the security of the estate remains of a high quality and to promote the relations between residents and the security personnel. These forum notes can also be distributed to all residents to ensure effective internal communication.

It is best to keep in mind that no security measures, procedures or technology can replace the vigilant and observant actions of all residents, maintenance staff and security personnel.

Maintaining authentic relationships, both internal and external, makes for a blissful estate and will go a long way to protect the harmony of the residents and all staff operating within the estate. Safety and security remains an act of cooperation.

The post 5 TIPS TO IMPROVE YOUR ESTATE SECURITY appeared first on Devtron.

Agriculture is a thriving sector in South Africa and is undergoing a profound global transformation, as traditional farming practices evolve to embrace new and cutting-edge technologies. 

The integration of software, artificial intelligence (AI), and advanced hardware is revolutionizing the sector, driving efficiency, sustainability, and resilience. 

This shift was one of the central themes under discussion at the Cape AgriTech Connect 2025, a local event recently hosted by the Stellenbosch Network in collaboration with Stellenbosch University’s LaunchLab. 

The event showcased how AgriTech is disrupting conventional farming, offering solutions that enhance productivity while addressing global challenges like climate change and food security. From precision farming to IoT-driven innovations, the agricultural landscape is being reshaped for the better, creating opportunities for farmers, businesses, and communities alike.

The event also served as an essential launchpad for further and future conversations in the sector, a much-needed initiative for the active agricultural region.

Current Trends Disrupting Agriculture

The AgriTech sector is buzzing with innovation, and six key trends are leading the charge:

• Precision Farming: Leveraging data analytics, satellite imagery, and GPS technology, precision farming optimizes resource use such as water, fertilizers, and pesticides, while maximizing yields. Farmers can now monitor soil health, crop growth, and weather patterns with unprecedented accuracy, reducing waste and boosting efficiency.

• AI Crop Management: AI algorithms analyze vast datasets to predict crop performance, detect diseases early, and recommend optimal planting schedules. Machine learning models enable farmers to make informed, data-driven decisions, thereby improving crop quality and reducing losses.

• IoT Device Integration: Internet of Things (IoT) devices enable real-time monitoring and automation, allowing for seamless integration and control. Sensors can track soil moisture, livestock health, and equipment performance, providing actionable insights even in remote areas. Other functionalities include asset tracking, tank monitoring, temperature control, access control, remote alarm activation to enhance safety and security, and rapid deployment for fence damage, among others.

• Robotics and Automation: Automated machinery, such as drones and autonomous tractors, is streamlining labor-intensive tasks like planting, harvesting, and monitoring. These technologies reduce reliance on manual labor and increase operational precision.

• Climate Change Awareness: With rising temperatures and increasingly unpredictable weather patterns, AgriTech solutions are helping farmers adapt to these challenges. Tools such as climate-smart irrigation systems and drought-resistant crop varieties are helping mitigate environmental risks.

• Sustainable Farming: Sustainability is at the heart of modern agriculture. Technologies like vertical farming, renewable energy integration, hydroponics, and regenerative farming practices are reducing the sector’s environmental footprint while ensuring long-term viability.

These trends underscore the dynamic nature of AgriTech, where innovation not only enhances productivity but also promotes a more sustainable and resilient future for agriculture.

Why Agriculture Is a Unique Sector

Agriculture operates in a unique environment that distinguishes it from other industries. 

The sector is uniquely structured and different in three key areas:

• Volume: Agri operations involve vast volumes and quantities, especially where it pertains to crops, grains, and livestock. 
• Scale: Agri, like industrial operations, is conducted on a massive scale, involving heavy machinery, large vehicles, and specialized systems such as processing plants.
• Size: Farmland often spans thousands of hectares, with complex networks of fences, borders, and irrigation systems. 

These factors present unique challenges, including managing resources across vast distances, maintaining equipment in harsh weather conditions, and ensuring consistent productivity despite environmental fluctuations.

The agricultural theatre of operations demands tailored solutions. Unlike urban industries, agricultural operations often face extreme weather (scorching heat, freezing cold, or heavy rain), unreliable power supplies, and limited connectivity in rural areas. 

Solutions must be robust, scalable, and adaptable to these conditions, making AgriTech a field where innovation must be both practical and resilient.

IoT Devices as an Option to Solve Agricultural Challenges

IoT devices are at the forefront of addressing these challenges, offering versatile and reliable solutions. Their ability to operate on mobile platforms makes them ideal for the dynamic needs of agriculture. For example, IoT sensors can monitor soil conditions in real-time, even in remote fields, while rugged hardware withstands harsh environments such as dust, rain, or extreme temperatures.

IoT solutions are built on robust technology stacks, ensuring functionality in areas with poor GSM coverage or intermittent power. These devices offer seamless integration with cloud-based platforms, enabling farmers to access data remotely and make informed decisions. 

Additionally, IoT systems offer failover options and data redundancy, ensuring reliability even during network disruptions. The datasets generated by IoT devices, such as soil moisture levels, livestock health metrics, or equipment performance logs are invaluable for predictive analytics and long-term planning.

A dairy farmer, for example, could use an IoT-enabled wearable device to monitor cow health, detecting early signs of illness and improving milk production, or keep a close eye on tank levels and temperatures. Similarly, fruit farmers can deploy sensors to control and optimize irrigation, reducing water waste while ensuring optimal growth. 

These capabilities make IoT an essential game-changer in addressing the scale, complexity, and environmental challenges of agriculture.

The Power of Partnerships in Building the AgriTech Ecosystem

The success of AgriTech hinges on collaboration. No single entity can drive the sector forward alone—partnerships are essential to foster innovation, share resources, and scale solutions. 

Key players in this ecosystem include:

• Think Tanks and Expos: Events like Cape AgriTech Connect 2025 provide platforms for stakeholders to discuss trends, showcase technologies, and forge partnerships. These gatherings spark ideas, build trust, and drive collective progress, as Tara Southey, the founder and CEO of Terraclim, correctly pointed out. 

• Government Involvement: Governments play a crucial role by updating legal frameworks, providing funding, and offering essential services such as rural infrastructure and connectivity. Policy support ensures that AgriTech solutions are accessible and scalable.

• Innovation Hubs: Smaller, focused forums enable detailed discussions and closer collaboration. These hubs connect startups, researchers, and farmers, fostering cooperative opportunities and resource sharing.

• Universities, Colleges, and Schools: Academic institutions are vital for creating awareness and nurturing talent. By offering scholarships, bursaries, and career guidance, they prepare the next generation of AgriTech innovators. Programs at institutions like Stellenbosch University are already shaping the future of the sector.

These partnerships create a vibrant ecosystem where ideas, resources, local talent, and expertise converge to address agriculture’s most pressing challenges.

Closing Comments

AgriTech is at a pivotal moment. With climate change exerting unprecedented pressure and new technologies unlocking endless possibilities, the sector is poised for exponential growth. The innovations discussed—from precision farming to IoT integration—are not just transforming agriculture; they are redefining what’s possible. 

These advancements are creating opportunities to build thriving businesses, launch rewarding careers, and cultivate healthier crops and livestock. 

By embracing sustainable practices and fostering collaboration, AgriTech is paving the way for a future where agriculture is more productive, resilient, and environmentally conscious.

As we look to the future, the message is clear: AgriTech is not just about technology—it’s about building a better, more sustainable world. 

By harnessing the power of innovation and partnerships, we can ensure that agriculture continues to provide communities with food and sustenance for generations to come.

The post THE AGRITECH REVOLUTION: TRANSFORMING AGRICULTURE WITH INNOVATION AND COLLABORATION appeared first on Devtron.

With greater demands, more services, and increased opportunities to generate ad revenue, we’ve also seen a greater push for the protection of consumers’ personal details and identity information after several major identity breaches during the previous decade.

Think about the devastating impact of the Equifax Data Breach (2017), the Marriott International Data Breach (2018), and the National Public Data (NPD) / Jerico Pictures (2024), all of which have had catastrophic consequences for consumers. 

It hardly comes as a surprise that many global trade organisations and relations started laying down the law and placing great emphasis on governments to protect their consumers and to fight these cyber crimes.

BRINGING IT CLOSER TO HOME

In South Africa, the Protection of Personal Information Act (POPI), our local data privacy law, came into effect on 01 July 2020 and aims to protect personal information handled by public and private bodies. 

The Act sets out the conditions for the lawful processing of personal information, ensuring compliance with the constitutional right to privacy. The act made provisions for a one-year grace period for all involved to comply.

Given the act and its requirements, it comes as no surprise that we have noticed a heightened awareness and a greater push from local authorities concerning the protection of data privacy.

A recent publication, Information Regulator chair, Advocate Pansy Tlakula, mentioned, during a 702 radio interview, that many estates, gated communities, and office parks infringe on South Africans’ privacy rights by collecting too much personal information from drivers.

Further to this, the City of Johannesburg introduced a CCTV camera by-law to regulate the access and sharing of privately owned CCTV footage. While initially hailed as a step in the right direction to fight crime and to improve the current security and surveillance of the city, it quickly escalated into a fight between the city of Johannesburg and residents, as many feel the city is exceeding its mandate.

These are just some of the current overtones of a greater awareness and sensitivity by local authorities to ensure the personal identity and information of South Africans are appropriately protected.

But what does this mean for any current private property estate?

PREVENTION IS MOST CERTAINLY BETTER THAN CURE!

The increased awareness from local councils and the broader shift towards stronger personal information protection means that private property estates have to ensure they protect the identity information of their visitors, regardless of the source (be it access logs, booking details, or other interactions).

We have compiled 5 critical pointers for a private estate to ensure the protection of visitor identity information:

1. Conduct a Comprehensive Information Audit and Mapping:

• Action: Before anything else, understand what personal identity information is being collected (e.g., names, ID numbers, vehicle registration, contact details, reason for visit), why it’s collected, where it’s stored (physical registers, digital databases, cloud services), how it’s processed, and who has access to it. Create a clear map of all data flows.
  
• Benefit: This foundational step allows the estate to identify all touchpoints where personal information is handled, pinpoint potential vulnerabilities, and ensure that only necessary information is collected for legitimate purposes (data minimization).

2. Ensure Lawful Basis for Processing and Obtain Explicit Consent (where necessary):

• Action: For every piece of personal identity information collected, establish a lawful basis for its processing as per POPIA. This could be a contractual necessity (e.g., for booking a stay), a legal obligation (e.g., for security purposes mandated by law), or legitimate interest (e.g., managing access for safety). If no other lawful basis applies, or for sensitive information, obtain explicit, informed consent from the visitor, clearly explaining the purpose of collection and their rights.
  
• Benefit: Guarantees compliance with POPIA by ensuring that all data collection is justified and transparent, empowering individuals with control over their information.

3. Implement Robust Data Security Measures (Technical & Organisational):

• Action: Protect all collected identity information from unauthorized access, loss, or disclosure.
  
  This includes:
  
  • Technical: Encryption for digital data, strong password policies, firewalls, regular software updates, secure backups, and anonymisation/pseudonymisation where possible.
    
  • Organisational: Restrict physical access to data storage areas, use secure filing systems, implement “clean desk” policies, and ensure proper disposal of physical documents (shredding).
    
• Benefit: Minimizes the risk of data breaches, theft, or accidental exposure of sensitive visitor identities, building trust and safeguarding the estate’s reputation.

4. Establish Clear Data Retention Schedules and Secure Disposal Protocols:

• Action: Define strict retention periods for all collected identity information based on its purpose and legal requirements. For example, access log details might be kept for a specific period for security incident investigation, while booking details are kept as long as legally required for financial records. Once the purpose is fulfilled and the retention period expires, implement secure and verifiable methods for data destruction (e.g., certified data wiping for digital, cross-shredding for physical).
  
• Benefit: Prevents the unnecessary accumulation of personal data, reducing the “attack surface” for potential breaches and ensuring compliance with POPIA’s data minimization and retention principles

5. Develop and Practice a Data Breach Response Plan:

• Action: Create a clear, actionable plan for what to do in the event of a suspected or actual data breach involving visitor identity information.
  
  This plan should include:
  
  • Identification and containment of the breach.
  • Assessment of the risk to affected individuals.
  • Notification procedures for the Information Regulator (if required by POPIA) and affected data subjects.
  • Post-breach review and implementation of preventative measures.
  • Regular testing/drills of the plan.
    
• Benefit: Allows for a swift and effective response to minimize harm in the event of a breach, demonstrating responsibility and potentially mitigating penalties and reputational damage

CLOSING REMARKS

There seems to be a growing tension between what high-value estates and upmarket developments view as standard security protocols, and when those procedures infringe on a person’s right to privacy. Individual identity and personal details have to be protected at all costs.

With cybercrime, human trafficking, and other violent criminal acts on the rise, it comes as no surprise that these institutions are doing their best to protect their inhabitants. That’s why residents are happy to pay a premium to live there.

However, it also remains critically important that, during the execution of these security actions, people’s personal information is protected and managed correctly under current legislation. Private property estates simply have to strike a healthy balance between maintaining security, law and order, while protecting personal rights and personal details. 

This entire management system must be regularly assessed and reviewed, preferably by a third party, to ensure that the estate and its owners and shareholders stay on the right side of the law. 

Residents can also play a significant role by being part of the security solutions and making sure all visitors, friends, family, and external service providers are aware of the estate’s security requirements. This cultivates a spirit of openness and transparency.

The post BEYOND THE BOOM: PROTECTING YOUR PRIVATE ESTATE’S REPUTATION AND VISITOR DATA appeared first on Devtron.

Sadly, not all developers are created equal; while having an assortment of interior, architectural and construction specialists, is considered, by many top-end companies, to be a non-negotiable necessity, several start-ups in the development space only appoint essential professionals that are legally required.

The same principle is at play when it comes to the different types of property developments, and at the best of times, turning a profit from a property development is a fine balancing act between selecting good quality materials, finishes and construction methods, and coming in on budget. To achieve this, and unfortunately so, crucial estate support elements are sometimes sacrificed in the name of prudence.

By the time the development is completed, and handed over to a management team and ownership bodies such as the Body Corporate or Home Owners Associations, the developer’s responsibilities are very limited and the estate has to make-do with impractical or even worse, substandard access and security systems.

This may not necessarily be a deliberate outcome, but where essential cost-cutting is concerned, this is usually done at the support and service level, and can potentially mean adjusting or limiting things like the type and size and operation of the main gate, the size and location of the guard house, the type of security and alarm system, the quality and type of perimeter fence, the number of staff quarters and public ablutions to name but a few.

Call outs for repairs, maintenance, advice and technical consultation often includes encountering impractical patch panels installed in security offices with ill-trained security staff.

The alarm patch panel is usually coded in a confusing display of lights and knobs, lighting up like a Christmas tree when in alarm, often leaving security staff puzzled and confused. While not an ideal situation, it is a common occurrence. It causes uncertainty amongst the guards and negatively impacts on the security protocols, procedures, and leads to an inevitable breach of the security parameter. All too often guards simply reset the system and ignore alarms, not because they don’t care, but because they’re not sure why the system is in alarm in the first place!

We can, arguably, try to hold developers accountable for the decisions they make during the development process, but the reality is that excited purchasers, seldom think about this when they buy a property and Body Corporates or Home Owners Associations often have to fit the bill and find a solution retrospectively.

There are two main ways to correct an inferior security system; one is to redo the entire security system including the perimeter protection and the security alarm system (which comes at a huge costs and capital layout) or to find ways to optimise the existing security infrastructure. The challenge of course is that, monitoring systems, like developers, are not created equal and you get average systems and excellent ones.

So what are some of the key features and characteristics to consider when you are in the marketing for a replacement or new monitoring system? For the sake of clarity, let me define a monitoring system as “a combination of existing hardware, operating in conjunction with a software program, which provides a visual output (something you can look at) on a screen, either located and monitored on-site or off-site, or a combination thereof”.

A high-end and quality security monitoring system must be able to perform the following important tasks:

• CLEAR ACTIVATION NOTIFICATIONS

The starting point for a comprehensive monitoring system, is to represent an accurate display of the estate and the different zones and critical infrastructure points, on a detailed digital site map.

The system must possess clear and audible Alarm Activation Notifications, in other words, guards need to know when a zone is in alarm, and which zone it is.

Noticing an alarm or a specific zone in alarm also includes receiving the correct alarm code specification, so that the guard can view the alarm in question by means of the system.

• SECURE SYSTEM ACCESS

You don’t want anyone, who can access your guard-house, to also access your monitoring system; so to ensure you have control over the sensitive security features, a high-end monitoring system will allow you to assign appropriate user rights to staff, depending on their job specification, seniority and responsibilities.

You also need your system to record and keep track of all log-ins and access, to ensure, if you ever do have a security incident, that you are able to go back and check the system operations and different user activity logs.

Lastly, you require multiple user levels and rights, to ensure your system cannot be compromised by unauthorised personnel or external parties. This is to protect your security system when you have multiple maintenance teams working on your system (at larger sites) and different times.

• COMPATIBILITY

Some security system installers and property developers make use of LAN networks, especially in more mature estates, one often finds older generation wiring and equipment in use. Make sure your new monitoring system is compatible with your existing equipment and network.

Check if your new system may require additional equipment or installation changes on the network or the Wi-Fi connections, to ensure full compatibility. In certain case you may only discover this once a purchase has been concluded. Make sure you cover this in detail prior to purchasing your new monitoring product.

• USER FRIENDLY AND CONVENIENT

We live in an age of convenience, many of which lives on our mobile phones. Gone are the days where systems are only accessible when on site or via the entering of longwinded passwords. Make sure your monitoring system is embraced the era of convenience and that your system offers mobile functionality.

You also require software and system updates to be smooth and painless endeavours, and for it all to be an automated and free of charge. Make sure this is specified in your user agreement.

Lastly, look for a monitoring system that gives you a translated and interpreted view of all your system information on a monthly basis. At best it remains a jumbled summary of system data, numbers and tech gibberish unless it is translated into useful management information. This is especially helpful and gives you great insight into understanding your own security system, especially come annual operating and capital budget time.

• CONTINGENCY ORIENTATED

Procure a monitoring system that has been developed to withstand multiple system failures. A contingency oriented system allows for critical systems to continue to operate due to a range of fallback options.

Check that your new system can provide the necessary continuity of critical functions, even if there is serious damage to the security system, or a breakdown in critical services such as electrical supply during load shedding for example.

• SYSTEM AND SOFTWARE INTEGRATION

This can be a costly mistake if missed during the assessment phase of a potential monitoring system. Make sure your new system can integrate with your existing equipment and software.

Not all energisers, to name one example, can necessarily function in unison with all monitoring software applications. This includes functionalities such as CCTV systems, access notification software, alarm patch panels etc.

The same principle applies where estates make use of off-site monitoring from different guarding and security providers. It is of paramount importance that all these elements are reviewed and considered during the consultation phase.

• SCALABILITY

Estates can sometimes possess open or existing land, or make a future purchase or offer on adjacent open land, which can result in future extensions or construction phases of new properties. This is currently the case at many of the country’s top estates. Keep this in mind when procuring a security monitoring solution.

Does your new system allow for future expansion of the estate? Can the system operate on multiple sites? Could you centralize the monitoring in future and what about multiple access gates? 

These are all elements influencing the scalability of your system and can play out as future scenarios. This is important to keep in mind, as some monitoring systems will attract additional capital layout and increased annual licensing fees in case of future expansion.

• USER SUPPORT

Lastly, but also of vital importance, is whether the monitoring system comes with the option of receiving operating reports. How would you know, as a property owner, if the security and perimeter fence, including those responsible for its up-keep and daily management, are in fact doing their jobs and functioning according to your estates security requirements and service level agreements and procedures, unless you receive an external report. Does your new system come with that functionality?

How about if the system is not responding or if the security operators run into a technical snag. Can you phone the service provider? Do they give you technical support throughout or does it come to an end? Do they offer you any technical support to start with? Can you get hold of them after hours and during weekends? These are all critical considerations before laying out the money to pay for a new monitoring system.

We cannot change the macro security of our estates and we certainly can’t stop our security systems from ageing, but we can make sure that they continue to operate correctly and efficiently. 

If you can improve your internal management and maintenance by means of an on-point monitoring system, all from the convenience of your mobile or localised security office, then it is certainly well worth your time and effort to add this to your estate’s next operations or management meeting’s agenda!

The post CAN YOUR SECURITY MONITORING SYSTEM DO THIS? appeared first on Devtron.

During the initial strategic roll-out of the system, the majority of clients preferred to own the system and opted for an outright purchase. Other important reasons included being able to claim certain tax deductions (when applicable), bringing into account depreciation benefits and owning the support equipment.

A CHANGED BUSINESS LANDSCAPE

Since the onset of the global pandemic, numerous clients, many of which have been involved with Devtron for a great number of years, have had to downscale their business operations. However, the need to protect one’s assets such as properties, business premises, equipment, and personal interests, never cease to require resources, irrespective of availability thereof.

We are proud to announce that we now offer the Circuit Master software system to clients on a leasing option, which means you can still enjoy the full benefits this world class monitoring system, but at a lower monthly rate.

BENEFITS OF A LEASE AGREEMENT

In general, there are a number of benefits offered by a lease agreement as opposed to making an outright purchase:

• Lower Cost. The primary advantage of leasing an item (such as equipment, software, hardware) is that it allows you to acquire those assets at minimal cost. Because equipment leases rarely require any down payments, you can obtain the goods you need without negatively affecting your cash flow.

• Flexible Terms. Leases are usually easier to obtain and have more flexible terms than fixed purchase agreements. This can potentially be a significant advantage if you need to lower your monthly or input costs.

• Easier to Upgrade Equipment. Leasing allows businesses to address the problem of outdated equipment in that the burden of replacement is passed onto the lessor. In many instances, a renewed lease agreement includes automatic upgrading of certain equipment to the latest versions or with improved capabilities.

• Expedited Maintenance and Repairs. As a lease is generally linked to certain service conditions and well-defined responsibilities of the lessor and lessee, maintenance and repairs are executed swiftly, and equipment that requires off-site repairs, can be replaced with loan-units in the interim, which means no disruptions or minimal downtime.

Flexible End of Contract Options. Once the lease period expires, many lease agreements allows for flexible end of contract arrangements, this may also include the option of a month-to-month extension, or an opportunity to renegotiate the agreement.

The post DEVTRON REVEALS NEW LEASING OPTION appeared first on Devtron.

Having worked closely in security and asset protection services with some of the best residential and industrial property estates for the past 25 years, we are often witness to a range of criminal activities. There have been numerous times, dare we say, that the methods used by criminals are simply ingenious. Protecting property assets have become an expensive endeavour, and so has the risks involved for insurers.

Tough economic living conditions fuelled by high levels of unemployment make for an all too familiar situation where members of our society turn to a life of crime. Add to this dire situation, the inconsistency of the national electrical power supply grid, the ongoing woes at ESKOM, severe job losses, increasing criminal activities during loadshedding cycles, and, you have all the makings of a catastrophe on hand.

Further to the above, planetary changes and global warming has become the main cause of unpredictable weather systems leading to flash floods, cyclones and gale-force winds. These conditions wreak havoc in poorly maintained stormwater and drainage systems. As a result, it’s quite understandable that insurance companies charge higher premiums, and, under certain conditions, limit the insurance risks they are willing to carry, as has already been the official position taken by some of the top insurers in the country over the past two years.

THE SHIFTING BURDEN OF PROOF, AND THE DAWN OF A NEW ERA

This of course spells no good news for consumers, households and high-end property estates owners where hefty fees are being paid to enjoy the benefits of estate living. Already we are witnessing greater pushback of claims in certain areas and for certain types of incidents, and insurers are demanding greater oversight and proof of functioning security systems, alarms, perimeter fencing, back-up battery support and more, as was highlighted in this article.

What this means, in simple terms, is that property estates, developers, investors, and owners have to ensure they stay on top of their security management system. It is essential to take all the necessary steps to ensure claims are not disputed or rejected due to a lack of sufficient access and security control, system maintenance, recordkeeping or other preventable vulnerabilities.

WHAT CAN YOU DO?

For ease of reading, we have reduced our list of suggestions down to a critical list of 5 to-dos to ensure you don’t find yourself staring down the barrel of a rejected insurance claim over a simple issue which could have been prevented.

1. Inspect, maintain, repair, repeat!

Most problems can be prevented by simply assessing functionality of all your security systems on a regular basis, preferably on a fixed schedule against signatures of the relevant personal who concluded the inspections.

These inspections can include checking, among other things, the following:

• The electrical perimeter fence (wires, bobbins, warning boards, etc).
• Fence and common property alarms (property zones, perimeter breaches, unauthorised door and window openings etc).
• Security equipment (emergency radios, panic buttons, energisers, modems, network points, kiosks, cables etc).
• Patrol systems (including patrol batons, control points, patrol points and patrol routes etc).
• Access control for gates, doors and common property areas (pools, social areas, club house, amenities etc).
• External areas (trees, plants, potential penetration zones, adjacent vacant land etc).

Maintain a separate file and keep accurate records of all of these inspection as documentary proof of the checked systems. If at all possible, perform an independent security system check by a certified and registered 3rd party entity once a quarter. This adds tremendous credibility to your process and records.

2. Just get it right from the start

Property developments are built with a long-term goal in mind, but in their pursuit to reduce costs, developers sometimes install inferior perimeter and security management systems. Over the long term, this approach ends up costing a lot more instead of getting the security system right from the start.

Security management systems need to be functional and compliant, and meet the latest safety and regulatory standards. Insurance companies are more likely to scrutinize these systems for compliance at the time of an incident, especially where inferior systems have been used. In the unfortunate event of a breach or incident, non-compliance, faulty installations, or inferior systems, can increase the risk of claims being disputed or denied altogether.

A quality security management system provides peace of mind and can improve the different layers of security such as armed response, on-site guard management, camera surveillance, off-site monitoring and integration, rapid deployment, and, patrols. This can lower your monthly insurance premiums, and may even lead to fewer on-site requirements like alarms or burglar bars. More effective security services and systems means a lower risk to insurers and translate into savings for the estate and its residents.

3. If you can’t prove it, you can’t claim it

The successful processing of insurance claims really comes down to whether the insured event occurred under conditions agreed to in the insurance policy details. Understandably every case is different. The insurer’s main objective is to confirm the status of the damages claimed for and how the circumstances came about that led to the claim.

If a particular claim is submitted, the insurer is well within their right to request supporting evidence and information that can collaborate the claim. This is where property owners need to prioritize the installation of security systems that have reliable record-keeping capabilities.

Nothing speaks louder during a disputed insurance claim than automated and digitally recorded data and performance reports, that confirms system functionality such as energiser power outputs, network stability, perimeter fence voltage readings, alarm notifications, network connectivity and so forth.

4. The best paper trail wins

If you make changes to your security management system or upgrade its capabilities, it’s crucial to notify your insurer. A failure to update your insurer on these modifications could result in an unsuccessful claim if the system is found to have been altered or not in place at the time of the incident.

When we refer to a paper trail it’s important to note that we are not just referring to the effective record keeping of internal performance and functional data as per point 3 above. Paper trails also include internal and external communication that facilitates back and forth correspondence between residents, insurers and other service providers.

While each case is evaluated on its own merits, well organized and effective administrative management also leads to improved insurance claim processing.

5. Backup, fallback, failover

Security management systems such as the perimeter fence, energisers, alarms and communication systems need to be fitted with proper surge protection. Without it, a power surge could damage the entire system, rendering it ineffective at the time of an incident. Insurers are increasingly focused on surge protection especially in areas where lightning storms are common such as the highveld areas in Gauteng.

Alarms remain one of the first lines of defence in any security system. As part of an effective risk management strategy, these should be armed at all times and equipped with backup power to ensure functionality during outages. Both scheduled and unscheduled power cuts can undermine the effectiveness of an alarm system, leading to potential claim issues.

A good security management system also has to consider providing back-up in the back-end, especially where cloud solutions are a core element in the particular system. Check if your security management system has secure failover protocol in place, or else your operating and system data might be at risk during a network error or breakdown.

A FINAL WORD OF WISDOM

Insurance companies are still essential partners in the business landscape, and some of the most helpful people I know work there. I have personally been with the same short term insurance broker since 2003. A close second place behind my doctor!

The purpose of this article is by no means to badmouth the sector, insurers or their decisions, but we are trying to sensitise our readers and clients, that just because you submit a claim, doesn’t necessarily mean it will be paid out. Property Estates and homeowners also have to play their part and making sure all systems work as they should.

As the insurance landscape shifts, it’s crucial for property owners, estate managers, and homeowners’ associations to stay ahead of these changes by ensuring their security systems are fully compliant, functional, and well-documented. Regular checks, good communication with insurers, and proactive management are key to reducing the risk of claims being denied.

On a lighter note, I once asked a litigation lawyer, who, in his opinion, usually wins a court case.

He answered: “Whoever has the best paper trail!”.

Make sure that is always you!

The post ESTATE INSURANCE CLAIMS AND THE SHIFTING BURDEN OF PROOF appeared first on Devtron.

Although many residential and commercial estates make use of multiple security controls, it is always a good idea to perform basic security and risk audits of the main estate and the surrounding areas, from time to time, especially this time of the year. By identifying potential problems and high-risk areas in and around the estate through a site security audit, much can be done to eradicate and remedy issues which could lead to compromised safety, just before everyone goes their separate ways.

BASIC INFORMATION

There are two basic components needed to ensure a successful security assessment; firstly, a printed drawing of the property, preferably an A1 size so all critical observations can be marked on the drawing which can also double-up as a project management tool by using different coloured markers to indicate different issues (red for high-risk areas, green for excessive shrubs and trees, black for sensitive electronic equipment like cameras and so forth).

Secondly, a detailed analysis or report of crimes committed in the area and surrounding suburbs. This can be obtained from any active security company, your local SAPS community office or any formal community safety organisations such as a neighbourhood watch.

With these two components in hand, it easier to know what to be mindful of during the audit, for example if cable theft is rife in your area, one needs to look for areas covered in vegetation, with low foot traffic (few people walking through the area) and low visibility such as un-built sections in a residential estate or bordering open fields.

TYPES OF RISKS AND WHAT TO LOOK FOR DURING THE AUDIT

A good approach is to break down risks into groups and to try and address them accordingly. Ideally a site and risk audit should be a careful observational walkabout with a good working knowledge of the estate, it’s people (residents, vendors, and staff), types of crime in the area and a good understanding of the socio-economic demographic and its people.

It is also important that the audit is not only a summary of the problems and risks but also translates into an action plan with identified problems and potential remedial actions in the form of a corrective action plan. This plan must be specific in terms of who is responsible to rectify any issues and by when (target dates). The estate manager or management office must keep a close eye on the progress being made on fixing the concerns and keep this plan on record for future use.

Access Risks

These are risks related to unauthorised access to the estate, either through the main entrance gate, pedestrian gates or by breaching the security perimeter fence.

A typical inspection must include close observation of the main gate, guard house, pedestrian gates, and the overall internal and external perimeter fence.

Besides making sure all elements of the access control system (key codes, access cards, entry disks on vehicles, name tags for staff) are being managed in accordance with the approved access procedures, it is also advisable to make sure all gates are in a working condition and fulfilling their main function, namely, to limit access to authorised individuals only.

Procedures relating to movement and access control after hours are also especially important where there might be night staff on duty. It’s always a good idea to use boom gates by day (to alleviate mechanical labour on the gate motors) but to close the main gate at night, after a certain time at night. This just gives an added layer of access control and forces the security guards to interact with visitors.

Things to focus on during the audit:

• Is there a back-up system to maintain perimeter safety, if the electrical supply is interrupted, for example during a load shedding cycle?
• Is there an anti-dig barrier installed in sensitive or high risk areas along the perimeter fence (internally and externally).
• Is the estate security network linked to a warning and alarm monitoring system?
• Do all these systems work? This includes panic buttons, armed response, warning and alarms, strobe lights, patrol monitoring systems, movement detection beams etc.)
• Are there any trees, shrubs or bushes close to the perimeter fence that can be used to jump into the estate? This included tree branches, telephone towers and old Telkom lines for example.
• Are all the electrical wires correctly fitted onto the fence and not cut or damaged at any points?

Attacks and Robberies

These are mainly crimes committed against residents, tenants and staff and can range from minor (by no means less traumatic) one-on-one robberies at knife point, to more serious crimes like car-hijacking, house break-ins, and lately, abduction and human trafficking.

These crimes are usually opportunistic in the sense that these crimes correspond with certain routines; the time school comes out, end of day actions of staff leaving the estate, taxi drop-and-go zones and so forth.

One element that these crimes all have in common is that they require swift action, taking full advantage of the surprise element of the attack. Anything that may cause a delay in the process of committing these crimes, is usually a strong enough deterrent to send the criminals running.

The best defence in this case is to act pro-actively by making use of surveillance technology (cameras, identification software), visible foot patrols and vehicle patrols during the high-risk times, and in high-risk areas. This may include areas outside or just beyond the actual estate permitted and can be places such as a local taxi collection and drop-off point, a single footpath on the way to a taxi rank, or sections of open land, or areas behind local shops.

Things to focus on during the audit:

• Try to identify the high-risk areas.
• Inform staff on where these high-risk areas are, and during which times crimes are most likely to be committed.
• Is everyone in the estate aware of the crime statistics and types of crime in the area?
• Is there a monthly security meeting involving residents, tenants, and staff, to address or highlight any crime related issues?
• Is there an ongoing safety and security training program to make sure everyone knows what to look out for and what to do if a crime is committed?
• Is there an emergency armed response service provider on contract to act swiftly to calls of distress? Do the alarm notifications work and does the Service Provider act within the required (promised) reaction time?

Internal Security Risks and Related Crimes

Here we mainly refer to crimes committed within an estate due to the exploitation of sensitive or privileged information. This normally takes the form of information leaked to syndicates and can include information such as locations of cameras, gaps in the overall security system, movement of residents and tenants and location and quantities of high value equipment or assets.

Internal crimes also include intentional vandalism and theft of stock, equipment, or private property. The best way to curb theft is by means of random bag and vehicle checks. To ensure no person is singled out or discriminated against, estate security can make use of the ball-draw system. A little black material bag is filled with 5 ping-pong balls, 4 white and 1 orange. If you draw the orange your bag or vehicle is searched. This is fair and even quite fun at times and ensures that the security guards are objective at all times. It also maintains the surprise element of searches which is so important to remain an effective deterrent.

Some estates have sufficient buildings where all staff can leave their bags and personal belongings in the security office and collect it again on their way out. This also ensures that no items can be hidden or placed in handbags, personal sport bags or under clothing.

Random foot patrols by security guards, linked to random searches are also highly effective deterrents to theft. Contractors and other external parties on site can also be expected to wear visitor’s name badges, issued by the security office upon their entry to the premises. Any contractor found on the estate outside of their demarcated scope of work can then be cautioned, questioned and if need be, escorted off the premises.

Things to focus on during the audit:

• Do all visitors complete the visitor’s register?
• Are contractors and their representatives issued with name badges?
• Is there a key register and key safe where all building keys are signed in and out?
• Are all staff on contract and is there a general personal information sheet and a copy of their ID’s in the security office, or in the Estate Management office?
• Is there a procedure in place to ensure that tenants and residents inform the Estate Management office of their whereabouts? (this is helpful to ensure these properties are specifically patrolled and checked at night).

Security Protocols and Equipment

In the majority of cases a site security audit relates specifically to the existing security system of the estate. This includes security equipment, emergency and security procedures, and the efficacy of the security guards and their on-site patrols (as a pro-active measure) and other safety related actions.

It is important to keep in mind that assessment is only one part of the process, the other is to affect the necessary changes to improve the existing security systems. High quality security is created in layers and can take a number of years to become a comprehensive security system. In the early days of a new estate, many Body Corporates or Home Owner’s Associations (HOA’s) find themselves barely collecting enough funds (levies) to pay for expenses such as landscaping, security personnel, maintenance, staff and many more. Over a period of time, estates create a healthy bank balance and can start making progressive improvements to security until the overall system is watertight and world class.

Fortunately, residents and tenants don’t have to wait until then to make sure they get the best out of their existing security system which at the basic level includes a perimeter wall and electric fence, with some form of access control and security guards. This is a workable system, but it has to function optimally, and this requires keeping a close eye (by doing an audit for example) on all elements of the security service and protocols.

Things to focus on during the audit:

• Is the perimeter fence in working condition?
• Are the voltages on each electrical fence line operating at the prescribed electric voltage?
• Are there enough security guards to effectively manage the estate security duties? Are they suitably graded?
• Are there alarm notifications in case of an attempted or successful breach into the estate? Do these alarms notify the guards as to the location (zones) and the type of breach?
• Is there a security monitoring system in place? Is the system backed-up in case of power outages? Is the system useful and does it improve the safety and security of the estate?
• Is there a patrol monitoring system in place? Does the patrol system generate patrol reports? Does anyone receive and read the patrol reports? Are there consequences for guards who fail their patrol reports?
• Do all security cameras work? Is there a central unit where all the cameras are monitored? Do the cameras operate with facial recognition software? Do guards know what to do if any unauthorised suspects are identified?
• Is there an armed response system in place? How is the armed response notified or called? If it is notified by panic buttons, do the buttons work and how long does the security company take to arrive on scene?
• Is there an Emergency Response File (ERF) in the security office? Do the guards know the security procedures in case of a crime or emergency?
• Is there a list of emergency numbers in the security office in case of flooding, fire, medical emergency, crime, or electrical issues? Do the guards know who to contact in these circumstances?
• Is there a security meeting file in the security office, and do the guards have access to the minutes of the last meeting?

SURROUNDING AREAS

The South African Police Services (SAPS) produces a rather comprehensive national crime report each year. This report and the detailed break-down of crimes per suburb contains useful information that showcases a range of important socio-economic data and provides an in-depth understanding of the factors that drive crime in South Africa as well as new crime trends.

While having a clear understanding of crime in your own area, it is also advisable to be aware of crime in neighbouring areas and close-by suburbs. This will aid in identifying trends and foreseeing future crimes before they occur. Make sure your security service provider is also aware of these crime stats and trends and that they tailor their security services accordingly.

Further to the above, surrounding areas also refers to open sections of adjacent land or un-built portions (even) inside the estate. Be on the look-out for homeless people or squatters. Ensure vegetation in these areas are well maintained and that any temporary structures or make-shift sleeping quarters are removed swiftly. Involve the SAPS and local social development authorities if necessary, and make sure to check these areas at least twice a week.

NETWORKING

Communities usually face similar crimes and crime syndicates. As a result, especially in high crime areas, many communities form neighbourhood watches, and patrols, linked to an emergency response action like an armed response company or a local response team.

It is of utmost importance that these different organisations and community initiatives network with one another and also join forces with the local SAPS branches, who in many cases are more than happy to work with communities to improve their safety and to keep them crime free.

A good way to network and to promote co-operation is to host each other’s meetings on a round-Robin basis and to allow members to meet each other during these sessions. This has proven to be incubators of new ideas and initiatives to make suburbs safer and to rid communities of crime.

CLOSING THOUGHTS

It is surprising, and sad, to note that large numbers of incidents of crime are witnessed but not reported, purely because the witness to the event thought nothing of the event at the time. Crime happens right under our proverbial noses every day. Sensitise all members of your estate to be vigilant and to report suspicious behaviour. WhatsApp groups are invaluable in this regard to keep everyone on their toes.

Another idea, which has a track record of diminishing crime, is to create a whistle blower hotline (which can be outsourced to a third-party service provider at minimal costs), where any information, suspicious activity, or tip-offs of internally organised, or externally planned crimes can be reported, with no risk to the safety of the whistle-blower, before the happen.

Whilst the safety of your home and assets are important, it is also important to let go of the daily stressors in your life and to make use of the opportunity to rest and relax during your holiday – you have certainly earned it!

The post HOW TO PERFORM A BASIC SITE SECURITY AUDIT OF YOUR RESIDENTIAL OR COMMERCIAL ESTATE appeared first on Devtron.

Detecting problems or damage early on leads to less downtime and limits the exposure and security risks for the property owners. Finding faults beforehand also saves money as repairs are caught well before they can cause more extensive damage. In an earlier post we proposed and discussed 5 tips to improve your security estate safety and one of those tips was to perform regular on-site inspections.

By performing a two-weekly or monthly perimeter site inspection, you greatly enhance your chances of detecting errors, breakages, faulty and in some cases also suspicious activities. Only a few estates have scheduled perimeter safety checks in place. It is advisable to keep a record of the schedule, the process and all the observations made during such inspections.

Any problems detected during the site inspection and check, needs to be recorded placed on a maintenance-and-repair schedule to ensure each problem identified is corrected and repaired on time. The estate management team needs to be informed on a monthly basis on the status and progress being made on repairing these detected items. It would also be advisable to ask all residents, tenants and staff to keep an eye out for items, or areas, where things appear to be damaged or suspicious.

To achieve optimal results during your security fence inspection it is proposed that you consider the following:

• Make sure to perform checks on the perimeter wall (or metal fence) both inside and outside of the main property or estate.

• Focus on any observable damage inside flowerbeds or disturbances to the vegetation close to the perimeter wall. These might be clues of unauthorised attempts to penetrate the perimeter wall protection. In serious cases an anti-dig barrier may have to be installed.

• Check for any visible sagging or leaning toward one end of the wall. This could potentially indicate a compromised foundation or structural problem. Identify sections where sagging is exerting increased tension on any of the wire strands or sections.

• Inspect all poles (metal structures that carry the electric fence wiring) located on the perimeter wall and make notes of any visible rusting of the poles. Rust eventually weakens the structural integrity of the pole and will cause it to break causing further damage to the perimeter wiring.

• Also take note of any bent poles as this can be an indication of possible break-ins or it could point to a damaged or sagging wall.

• Confirm that all fence wires are tight, even spaced between each other and properly affixed to each of the bobbins (the small round plastic casings mounted poles which secures the wires in place).

• Make sure the electric wires are free from any vegetation or trees that might be getting close to the wires as this can lead to arcing which will lead to false alarms and compromised electrical pulse on that specific section of the fence. Cut-away and prune all vegetation close to the perimeter fence.

• Check that every bobbin is securely attached to the poles and that there is not arcing or sparking. Note that in wet weather a fence tends to have more arcing and sparking sounds. The sparking (clicking) sound can also be caused by large insects and rodents stuck in the fence.

• At sites close to coastal areas, it is important to also make sure that all wires are regularly washed down with a soap solution to clean all salt build-ups. Salt compaction will cause the electrical fence protection to fail.

• The worst enemy of the electrical fence is the rusting of the wires. Identify and replace rusting perimeter wires as soon and early as possible.

• Be on the lookout for any signs of sagging wires. This will eventually happen over time and is an indication that maintenance is required. Also notice any unusual bends in the wires as that can be an indication of possible break-in attempts.

• Inspect all connecting cables (called HT Cables) that conduct the electricity from the energizer to the fence or from a piece of fence to another piece of fence. These cables tend to erode and break so inspect them for cracks or signs of wear and tear.

• Make sure that damaged connecting cables are repaired as soon as possible. They represent a real health hazard as these cables still carry many thousands of volts. Make sure this cable does not touch any metal parts or short-circuits the fence. It is best advised to call out technical support for such repairs.

• While checking fence voltages should be a daily activity (usually done by the security personnel) it is advisable to review all recorded data of the voltage reading for each zone and wire, just as part of the site inspection and administrative audit.

• Reduced voltage readings can indicate problematic or damaged wires and, or, faulty energisers. Both can be detected early on with regular maintenance tests and checks. This is why keeping record of all electrical wire readings is so important.

• A key activity during the site inspection is to perform fence alarm tests. These tests must be performed at different points and zones on the fence and should preferably be done at different positions during each inspection to cover the entire perimeter fence over a period of time.

• If your estate is equipped with an on-site security monitoring and control system, then make sure to check full functionality, especially if you activate a perimeter alarm.

• In cases where monitoring and response actions of the estate perimeter fence and security system is managed off-site, it is critical that these response times and actions are recorded once an alarm is in breach, and to make sure your security service provider’s response times and actions are satisfactory.

• Lastly, it is important to also inspect general security items in and around the estate for functionality and damage. These include items such as pedestrian gates (for staff entry), site cameras mounted on buildings or other critical areas, entrance gates (especially the bottom gate roller wheels or control arms), security beams, back-up generators, cable installations and the security office.

While security perimeter inspections are vital, they form part of a continuous macro effort to ensure all security systems are fully operational and in working condition at all times.

To maximise the impact of regular inspections, it is vital to document all findings and to ensure that all residents, tenants, service providers and employees are aware of the security procedures and processes.

A fully operational and functioning perimeter security fence is a critical first layer of defence and in most instances forms the backbone of the entire security network. By maintaining and inspecting your security fence you are effectively safeguarding your assets, property and other resources.

The post INSPECTING YOUR SECURITY FENCE – HERE’S WHAT TO LOOK OUT FOR appeared first on Devtron.

I find these words so relevant in our information-overloaded age where no private second is without ads, news, stories or headlines. It comes as no surprise that many times those who write reports have one thing in common with those reading them, namely, to just get it done!

But the truth is that sound and effective security reporting offers property owners the opportunity to involve themselves in activities that directly increase the value of the properties of these communities, and make for healthy and safe living conditions.

Regular, accurate, and detailed security reports add value to your property growth in the following five ways:

1. Prevention is Better than Cure

A valuable security report gives you a clearer picture of any weak spots which could be present in your security system. These weak areas could potentially be exploited by criminals. 

By knowing about these issues beforehand you have an opportunity to repair, maintain or install the necessary corrective measures before anything happens. It’s like a checkup for your defences.

2. Insurance Claims

Recent media reports, made by insurance companies, place a greater responsibility on property owners to provide proof of the correct functioning of their security stack during claimable events.

Well-presented and accurate security reports can aid in the successful settlement of insurance claims. These events are not limited to criminal activities but may also include natural disasters.

3. Becoming Part of the Solution

Regular reports translated into practical arrangements, changes and rules show that your property estate is taking a proactive stance about security and the safety of all assets and residents.

Residents don’t just complain, they participate in estate rules and actively engage themselves in improving the overall experience.

This is an important factor that increases the popularity of a particular area or group of properties, directly translating to an increase in property values and demand for further development, especially in a high-end community.

4. Happy families live Happy Lives

Detailed security reports ensure residents stay informed. This creates honest discussions around security efforts and the effective management of the different estate amenities.

By showing residents that security is a serious, yet transparent activity, the estate builds and maintains trust and confidence in and amongst the community. This promotes the overall popularity of the estate and surrounding suburbs.

5. Let the Numbers do the Talking

Accurate reports contain accurate numbers, graphs and data, helping the estate and residents to plan ahead. Important crime and incident statistics, linked to seasons, time of day and other useful cyclical data, can lead to useful conclusions.

Estates might be able to identify trends in the types of threats they face, and this will help, in conjunction with all the other security stakeholders and service providers, to adjust the security strategy and measures to stay ahead of potential problems.

A FINAL WORD

Reading security reports, especially detailed and comprehensive ones, don’t necessarily make for riveting reading, but they serve a critical function in promoting the security of any property development.

As stated in the introduction, reports could simply be about objects, or, it could be about the relationships between objects. You have to ask, what are your reports actually telling you?

A community serious about property values will make the effort to review their security reports and to demand more comprehensive details from all their security stakeholders.

In the end, the proof of the pudding lies in the property values!

The post WHY SECURITY REPORTS INCREASE YOUR PROPERTY VALUE appeared first on Devtron.